Frequently Asked Questions

Please read our FAQ before sending us a message.

Do you have a store?

DiniGifts is an online store only and do not currently have a physical shop.

Where are you based?

DiniGifts is based in Kuala Lumpur, Malaysia.

Which payment methods are accepted in the Online Shop?

We accept payments via Internet Banking (FPX via BillPlz)

How long will delivery take?

We require 1-2 working days to process your order. A tracking number will be provided through email once your order is shipped out.

If your order does not reach you within 3-5 working days after receiving your tracking number, please contact us at

Orders made on weekends and public holidays will only be processed on the next working day.

How can I contact you?

You can click on the WhatsApp icon on the bottom left to reach us through WhatsApp.

Alternatively, you can drop us an email at

How will my goods be delivered?

All goods are delivered by our appointed courier to all states in Malaysia as below

WM : Poslaju / J&T Express
EM : J&T Express

Send us an email